Environment and Cartridge FAQ :

1. Why use AFEX cartridges?
   
2. I tried some similar recycle-cartridges before. But the printout quality is very poor.
   
3. Will I get the same number of printed page from a recycled toner cartridges as a new cartridge?
   
4. Will compatible toner cartridges void my warranty?
   
5. How do I know if my laser printer uses a cartridge that can be recycled?

 

 

1. Why use AFEX cartridges?
  The reasons are many:
 
a. AFEX recycle-cartridges cost at least 40 percent less than an original one (OEM), and they are also cheaper than other similar products from other companies by 15 percent. Therefore, they help you save on production costs.
   
b. AFEX management team is experienced in manufacturing and managing computer- related products. Many of our staff received professional training in the US, Germany, Japan, and all are experienced in the remanufacturing industry.
   
c. AFEX offers superior after-sale service, overseen by a strong team of experienced technicians. They provide professional technical support to our clients. We also have set up a hotline for customer enquiries.
   
d. Every one of our products comes with a certificate, which clearly states the product's production date, series number and its origin.
   
2. I tried some similar recycle-cartridges before. But the printout quality is very poor.
  Problems include words printed out with shadow, carbon leakage from the toner, colours are not in balance where some part of the colour is darker and some lighter. I have lost confidence in recycle-cartridges. How can I be certain AFEX products will not have the same problems?

Poor printout effects are always caused by a damaged cartridge. If a used cartridge is not repaired - or the damaged parts are not replaced - before being sent for remanufacturing, the defect will remain in the cartridge and affect the printout quality. Also, a misused the printer or fax engine will also damage the cartridge.

To solve these two problems, AFEX, firstly, has set up a team to examine every used cartridge to detect and repair any damaged parts. If we find the damage parts, we will replace the old one and installed the parts. For example, new OPC Drum, Wiper Blade, Mag Roller Sleeve and Primary Corona. This process ensures the recycled cartridge's high quality. Secondly, AFEX has established a strong technical team to provide professional support to our customers, to assist them and to provide the best use of the cartridge. This is why AFEX products are always more reliable than similar products from other companies.

   
3. Will I get the same number of printed page from a recycled toner cartridges as a new cartridge?
  The amount of the printouts is related not only to the cartridge but also the quality of the printer and toner.

As we have said before, every AFEX's recycle-cartridge has been examined all parts in great details. All of our products meet the ASTM (American Society for Testing and Materials) standard. Moreover, our toners are all imported from the UK and Germany with high quality. They are carefully selected and are good for remanufacturing. We guarantee every of our cartridge is good and may print out as much pages as OEM product.

   
4. Will compatible toner cartridges void my warranty?
  No. The US government (FTC, Federal Trade Commission) says that its against the law for companies to force customers to buy their products exclusively.

This will allows manufacturers to sell compatible toner cartridges to consumers because certain antitrust acts protect consumer rights to purchase from any supplier without fear of losing your warranty.

   
5. How do I know if my laser printer uses a cartridge that can be recycled?
  80% of the laser printers on the market today use a Canon-based engine. Canon holds the patent on the engine and print technology. They manufacture the engine and cartridge, and sell them to other companies. They are all the same engines and all the same cartridges so they can all be recycled.

 

 

 
Toner Collector
  AFEX International (HK) Limited
  Unit 05-06, 13/F., Tower B, Regent Centre, 70 Ta Chuen Ping Street, Kwai Chung, N.T., Hong Kong
  Tel : (852) 3106-0832   (Fax) : (852) 2610-2466   E-mail : info@afex.cc